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Privacy policy

Privacy Policy

This privacy policy (hereinafter the «Privacy Policy») has been prepared by Track Hound GPS (hereinafter the «Company») for the use of its planning and tracking tools and software and to explain the ways in which the Company collects, stores and uses your personally identifiable information (hereinafter «Personal Information»).

By using Track Hound GPS in any way, you agree to the terms of this Privacy Policy. The words «you» and «your» refer to you personally or, if you are accessing Track Hound GPS on behalf of a company or entity, that company or entity. The Company reserves the right to revise this Privacy Policy at any time by updating this document. Following such update, you will be alerted to the change by notification through the Track Hound GPS communication channels. By continuing to use Track Hound GPS after such notification, you agree to be bound by the most current version of the Privacy Policy.

Personal Information Collected

The Company collects personal information related to your use of Track Hound GPS. Specifically, we may collect the following personal information:
Information you use to register for a User Account, as that term is defined in the Track Hound GPS Terms of Service. This includes your name, email address, mobile phone number and information related to your business.
Information necessary to process subscription payments. This may include the last 4 digits of your credit card information and billing address.
Information about your mobile device or computer if you access our websites. This includes your IP address, referring page information, and site activity information. This information may be collected through cookies, web beacons, or heat maps. You can disable cookies by adjusting the cookie settings on your web browser or mobile device. Please note that disabling cookies may disable certain features on Track Hound GPS.
Information you send to Track Hound GPS to plan routes or receive services.
GPS information from connected devices using the Track Hound GPS mobile app.
Information you submit for use when you contact the Company for technical or customer support.
Track Hound GPS does not store or collect personal information owned by anyone under the age of 18.
Track Hound GPS reserves the right to unilaterally remove User content that does not comply with the Terms and Conditions, or its Privacy Policy.

 

Form of use of Personal Information

The Company uses personal information primarily to provide Track Hound GPS services and to optimize our software. Specifically, we may use your personal information to:
Provide mapping and route optimization services and provide the other services offered by Track Hound GPS or the Company.
Process subscription payments.
Provide technical and customer support as requested.
Send you occasional emails or text messages with important Company or Track Hound GPS information. We may also send you email newsletters, which you can opt out of.
Optimize Track Hound GPS and analyze our service.
Enforce our Terms of Service and Privacy Policy.
Comply with the requests and legal requirements applicable to the Company or Track Hound GPS.
Carry out studies for academic, research or marketing purposes, using your personal information in an aggregated manner, without sharing or revealing the User’s personal identification information.

Security of Personal Information
We take your security and privacy very seriously. We use encryption technology for certain personal information and use other safeguards. We employ physical and electronic security measures to protect the personal information we collect from users. However, we cannot guarantee that your personal information will not be stolen, hacked, or intercepted while in transmission. Any personal information you transmit to the Company is transmitted solely at your own risk.

 

Personal Information Management

‍You have many choices about accessing the information we collect about you and how we use or disclose that information. This section details many of those choices, including how you can exercise rights with respect to your information (including personally identifiable information), how you can opt out of the collection and use of certain types of information for certain purposes (such as marketing ) and how you can use your browser or third-party tools to disable certain collection methods (such as cookies or tracking technologies).
You can access, correct, modify or delete routes and visits by accessing it within Track Hound GPS. You control all the content you upload to Track Hound GPS. Content you delete (including Content that contains personal information) may be kept in backup or archive copies to enable you to use certain features such as revision history and base snapshots. If you wish to permanently remove Content from your Track Hound GPS account, please contact us at support@trackhoundgps.com.


Track Hound GPS Marketing Emails – How to Unsubscribe

‍We may use some of the information we collect for marketing purposes, including sending you promotional communications about new Track Hound GPS features, products, events, or other opportunities. If you would like to stop receiving these communications or opt out of the use of your information for these purposes, please follow the opt-out instructions by clicking «Unsubscribe» (or similar opt-out language) in those communications. You can also contact us at support@trackhoundgps.com to unsubscribe. You may only opt out of administrative messages and emails by deleting your User Account (as that term is defined in the Terms of Service).

 

Cookies and tracking technologies: how to unsubscribe

In using the Website, if you prefer not to accept cookies or otherwise disable our use of tracking technologies, most browsers and mobile devices allow you to change your settings to notify you when you receive cookies or other tracking technologies, and choose whether to accept it or not. Most browsers also allow you to disable or delete existing cookies or automatically reject future cookies. Disabling cookies may limit your ability to use the Services.
However, the platform that provides the Track Hound GPS service uses cookies and tracking technologies to store the data of each session, so it is not possible for the User to unsubscribe from the use of cookies on said platform.

Certain tracking technologies we use are related to advertising networks, and through those technologies we may share certain information, such as IP addresses. No personally identifiable information is shared with these ad networks, but please be aware that the information we share with these ad networks may be combined with other information about you that those networks may have collected from other sources. Certain tracking technologies we use involve the use of session replay scripts or other scripts that run directly from your browser. If you wish to disable these tracking technologies, you can install a third-party browser analytics blocker plugin.‍
If you have any questions about how we or our third party service providers use cookies or other tracking technologies that are not answered in this Privacy Policy, please contact us at support@trackhoundgps.com

 

International information transfers

We process and store information on servers located in the United States, and we may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By using the Services, you consent to the transfer of information (including Customer Information, Content, and personally identifiable information) to locations that may be outside of your country of residence. You acknowledge and agree that, as a condition of providing any Content, you may lawfully transfer it to Mexico or another country.
With respect to information transfers outside of Mexico, we may process certain personally identifiable information in accordance with data processing agreements that include the Mexican Standard Contractual Clauses. For more information about our data processing agreements, please contact us at support@trackhoundgps.com

Applicable legislation

‍This Privacy Policy is governed by the laws of Mexico. The personal information you transmit to the Company is subject to these laws rather than the laws of your home country.

Contact

‍We welcome your comments and questions. You can contact the company by email at info@trackhoundgps.com